Frequently Asked Questions
Why buy a car from My Car Choice?
At My Car Choice, we pride ourselves on offering an exceptional car buying experience tailored to meet your unique needs. Here are just a few reasons why you should choose us for your next vehicle purchase:
- Specialised Inventory: We specialise in Japanese imported cars, offering over 100 cars to choose from. Our wide selection includes Sedan, Hatch, SUV, People Movers, Station Wagon, and commercial Vans, ensuring you find the perfect vehicle to fit your lifestyle and needs.
- Unmatched Quality: Nobody beats us on quality. All our passenger vehicles are Auction Grade 4 and above, ensuring top-notch condition. We do not import cars from Japan that have been in accidents (Auction Grade R) or have had body panel replacements (Marked XX).
For commercial vehicles, we maintain a minimum Auction Grade of 3.5, guaranteeing reliability and durability. Additionally, we have our agent in Japan who physically inspects our cars to ensure the car condition is consistent with the Auction report. - Quality Assurance: Every Japanese imported vehicle on our lot undergoes a rigorous inspection and certification process, both in Japan and upon arrival in Australia, to ensure it meets our high standards. We stand by the quality of our cars and provide comprehensive warranties for your peace of mind.
- No Pressure Sales & Support: Our team of knowledgeable and friendly sales professionals is dedicated to providing a no-pressure sales environment. We focus on understanding your needs and preferences without pushing for a quick sale. Our goal is to help you make the best decision at your own pace.
- After-Sales Support: Our commitment to you doesn’t end with the sale. We assist all our customers with any warranty-related issues or assistance needed post-purchase, ensuring your vehicle continues to meet your expectations.
- Customer Satisfaction: We are proud of our strong reputation and the positive feedback we receive from our satisfied customers. Your satisfaction is our top priority, and we go above and beyond to ensure you have a seamless and enjoyable car buying experience.
Choosing My Car Choice means choosing a dealership that puts you first.
What's included with my car purchase?
Indulge in a range of complimentary benefits that come included with your car purchase;
- Apple CarPlay & Android Auto Head Unit: Enjoy modern connectivity with a head unit that supports Apple CarPlay/Android Auto & Google Maps. No more frustration with Japanese units that don’t work in Australia
*(Exclusions Apply: Some models may be excluded due to compatibility issues, check with our team for more info) - 36 Months Reliance Warranty Cover: Drive with confidence knowing that your vehicle is covered for 36 months under our Reliance Warranty Mechanical Cover.
* Please refer to our Warranty Page for more information. - 12 Months Roadside Assistance: Receive support during emergencies with 12 months of roadside assistance included.
- General Car Service: Keep your vehicle in top shape with an included general car service.
- 6 Months NSW Registration: Enjoy hassle-free driving with 6 months of NSW registration taken care of.
*(Applicable for unregistered vehicles only)*
What is the process for reserving a car with a $199 deposit?
- Fill in Your Details: Provide your contact and necessary details on our reservation form.
- Pay a Refundable Deposit of $199: Secure your reservation by making a fully refundable deposit of $199.
- Your Car is Reserved: The vehicle will be reserved for you and removed from sale to the general public for up to 5 business days.
- Arrange for an Inspection: Contact us within 24 hours to arrange an inspection and discuss the next steps in your car buying process.
This straightforward process ensures that you can easily reserve your desired car while giving you the time to make an informed decision.
How Does Click & Drive Work?
Click & Drive is tailored for online or interstate buyers who can’t physically attend the dealership to view the car. It’s also ideal for anyone who wants to start their purchase journey online to narrow down their requirements without feeling pressured by any face-to-face sales process. Here’s how it works:
- Virtual Inspection: Our professional team can arrange a video call for you to inspect the car online. This allows you to get a detailed look at the vehicle from the comfort of your home.
- Vehicle Purchase Inspection: We welcome and encourage pre-purchase inspections to help you buy with confidence. You can choose any independent mobile car inspection service provider to take the guesswork out of buying a used car.
- Transportation Arrangements: Our logistics team can obtain multiple transport quotes and pass the savings on to you. We offer local and interstate door-to-door transportation, ensuring your car is delivered conveniently and cost-effectively.
- Online Purchase Management: Manage the entire buying process online. From inspection to finalising the purchase, our streamlined online system makes car buying easy and hassle-free, regardless of your location.
- Finalisation at the Dealership: For those who prefer to start the car buying journey online and still attend the dealership to simply finalise the car paperwork and take delivery of your new car. This provides a quick and efficient way to complete your purchase and drive away with your vehicle.
Click & Drive simplifies the car buying process, making it accessible and convenient for buyers everywhere, and provides a no-pressure environment for you to make informed decisions at your own pace.
Ratings & Reviews
ed wongGreat buying experience. Ahmed and Moe handheld us through the whole purchase process. Also have a great range of vehicles to choose from. Thanks guys!Adam SongThe best people with excellent service.Muhammad El MazloumAmazing quality customer service and they give every customer their time to help find what suits bestTianna Cortazzo Luke KingCannot thank Ahmed enough for his customer service and knowledge on all cars. From first phone call to viewing the car and buying. He was extremely helpful and thorough and walked us through every detail we needed to know. Thank you to the team for quickly getting our car ready in 24 hours ! Tianna & Luke 😊John Jordan NaragDelighted with my car purchase from MyCarChoice! Huge shout-out to Mr. Ahmed for guiding me effortlessly through the entire process of acquiring my Toyota CHR hybrid. The experience was swift, easy, and within days, I found myself enamored with my new car—it looks and feels brand new. Highly recommend this dealership; the team is accommodating and supportive at every step, ensuring you achieve your dream car. Many thanks, and here's to more satisfied customers in the future!Fiona van DortAhmed was a wonderful help in my first purchase of a Nissan hybrid car. Very happy!Oscar CollazosExcellent service, good prices, quality cars.Zaman AngurThis is one of the best. The customer service is top notched. Ahmed is amazing. They are very prompt and honest. I recommend them 💯 %Lachlan Gibson (gibbo)Good carsGoogle rating score: 4.9 of 5, based on 180 reviews